To self-exclude means to stop betting or gambling for a period of time which can either bet defined, or indefinite.

By implementing a self-exclusion on your account, you agree to the associated terms and conditions detailed on this page.

In the event you are unable to initiate a self-exclusion, assistance is available via our chat or email service.

You will not be able to access your account during your period of self-exclusion. While self excluded, you are not eligible for any form of benefits, bonuses or reloads.

Once a self-exclusion is applied to your account, it will stay in place until the period has lapsed. During your self-exclusion period, the self-exclusion may not be revoked. In the event of an indefinite self-exclusion, your account will remain self-excluded for a minimum time period of 6 months. The account will not be reactivated automatically and will be subject to an internal review upon your request.

We will use all reasonable endeavors to ensure compliance with our responsible gambling self-exclusion policy. However, you accept that we will not be held responsible or liable if you attempt to open any new account. In addition, Stake will not be liable if you continue to deposit and wager using additional accounts which have previously not been disclosed. Any future wagers, reward funds and entries in any promotions during a requested self-exclusion time will be forfeited, resulting in no return of stakes or payment of winnings. We will not be able to reinstate these if the account is reopened after the self-exclusion period.

You should not attempt to, deposit or place any wager on any of your accounts from which you have requested to be excluded during your selected self-exclusion.

You should not attempt or proceed to open any new accounts during your self-exclusion period and / or where an indefinite exclusion has been selected.

If you succeed in opening a new account during a self-exclusion period, we will endeavour to close any and all such accounts at our earliest detection.

Our responsibility is only to take reasonable steps to prevent you from gambling on any of our products. It is also the customer's responsibility to refrain from breaching these agreed terms.

A self-exclusion request is a voluntary request made by you. If you proceed to act contrary to such a request, nor any of its employees or affiliated persons shall be held accountable or liable for any losses you may suffer. Any losses incurred during yourself-exclusion period will not be refunded.

If you act contrary to a self-exclusion request, we retain discretion to terminate or void any wagers you have placed and to take other appropriate action. Also, if we have suspicions or further investigation provides evidence that you have actively attempted to disguise the source of your account or accounts, which affects our ability to block your account or accounts promptly, the company retains discretion to terminate or void any wagers you have placed and to take other appropriate action.

Once your selected self-exclusion has come to an end, your account will automatically be reopened. In the event of an indefinite self-exclusion, your account will not reactivate automatically and remains subject to an internal review.